How to Set the Recording Duration?

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How to Set the Recording Duration

For Cloud Video Recording Duration

Follow these steps to adjust the cloud video recording duration for your device:
  1. Open the app and tap the device "Settings" icon on the homepage to enter the "Camera Settings" page.
  2. Tap "Motion Detection".
  3. Tap "Recording Setting".
  4. Select "Cloud recording duration" and choose the desired recording length.
Available options for cloud recording duration are:
  • Up to 10 sec
  • Up to 15 sec
  • Up to 20 sec
  • Up to 1 min (Premium Feature: Requires a subscription to unlock this option. It will automatically become available after purchasing a subscription.)
  • Up to 2 min (Premium Feature)
  • Up to 3 min (Premium Feature)

For Micro SD Card Recording Duration

Please ensure the device has a microSD card inserted, then follow these steps to adjust SD card recording duration:
  1. Open the app and tap the device "Settings" icon on the homepage to enter the "Camera Settings" page.
  2. Tap "Motion Detection".
  3. Tap "Recording Setting".
  4. Select "SD card recording duration" and choose the desired recording length.
Available options for SD card recording duration are:
  • Up to 10 sec
  • Up to 15 sec
  • Up to 20 sec
  • Up to 1 min
  • Up to 2 min
  • Up to 3 min

Recording Duration: How it Works

For Battery Devices

  • Both cloud and SD card recordings stop when motion ceases or the selected maximum duration is reached.
  • If the PIR sensor continuously detects motion, the device will record up to the maximum selected duration (Up to 10 sec/15 sec/20 sec/1 min/2 min/3 min).
  • Premium Feature: Durations longer than 20 seconds (Up to 1 min/2 min/3 min) require a subscription.
Note: Adjusting the recording duration affects battery life. Consider power consumption when selecting the appropriate duration for your needs.
 

For Plug-in Devices

Cloud Recording Duration
  • Cloud recordings stop when motion ceases or the selected maximum duration is reached.
  • Premium Feature: Durations longer than 20 seconds (Up to 1 min/2 min/3 min) require a subscription.
SD Card Recording Modes
  • Only record when motion detected:
    • Recording starts when motion is detected and stops after motion ceases.
    • The maximum recording duration is based on your selected option (Up to 10 sec/15 sec/20 sec/1 min/2 min/3 min).
  • Continuous Record:
    • No duration limit and the camera records continuously.
    • When the SD card is full, the oldest footage is automatically overwritten to free up space.

Frequently Asked Questions

What's the difference between cloud and SD card recording durations when using a microSD card?
  • Cloud Recording Duration: Video files are saved to the cloud, and the maximum duration depends on your subscription plan.
  • SD Card Recording Duration: Video files are stored locally on the SD card, and durations can be set independently of the cloud storage.
Do I need to manually unlock longer recording durations after purchasing a subscription?
No. Once you purchase a subscription, the system will automatically unlock the longer recording duration (Up to 1 min/2 min/3 min), and you can select them anytime in the app.
 
Will longer recording duration options appear if I don't subscribe to the premium service?
No. If you don't have a subscription, only Up to 10 sec/15 sec/20 sec will be available as recording duration options.
 
Why do I need to update the firmware and app?
Updating both the firmware and app ensures optimal performance and access to the latest features.
  • Firmware Update: Check the App homepage to see if a new firmware upgrade is required.
  • App Update: Download the latest version from your app store.
How can I distinguish between battery and plug-in devices?
You can identify the device type as follows:
  • Power Supply:
    • Plug-in Devices: Require constant power through an adapter.
    • Battery Devices: Operate independently after charging.
  • App Display:
    • Battery devices display a battery icon in the app to indicate the remaining charge.
    • Plug-in devices do not show a battery icon.
If you're unsure, check the product guide, or contact customer support with the device serial number for confirmation.
 

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