How to Add Your Doorbell Camera via QR Code – Help Center

Quick Setup Overview

Before proceeding to App Setup, note that there are two ways to add your doorbell camera to the app:

Bluetooth Connection (Recommended) ➝ Automatically detects your camera via Bluetooth and sends the network info.
QR Code Connection (Alternative) ➝ Use this method when Bluetooth is not available, your phone doesn’t detect the camera, or pairing fails.

This article focuses on the QR code setup method.

To access the power button, you need to remove the top cover of the doorbell first.
Insert the detaching pin into the hole on the top of the doorbell, press gently, then lift and remove the top cover.
The power button is usually located on the side of the doorbell body.
To turn on the doorbell camera, press and hold the power button for about 5 seconds.

When the device is powered on for the first time, it will automatically enter pairing mode.
You’ll see the blue indicator light flashing and hear a repeated “Ding Dong Ding Dong” sound.

If the camera was previously paired, it won’t enter pairing mode automatically. To activate pairing mode manually:

After powering on the camera, quickly double-press the power button.
Once pairing mode is activated, the blue indicator light will start flashing and you’ll hear a repeated “Ding Dong Ding Dong” sound.

Open the app
- If this is your first time adding a device, tap “Add Camera Now” on the home screen.
- If you’ve added devices before, tap the “+” icon in the upper-right corner and choose “Add a new device.”
On the “Turn on the device” screen, make sure the camera is powered on and in pairing mode.
Once you hear the startup sound — a repeated “Ding Dong Ding Dong” — tap “I heard the sound”, then tap “Next Step.”
On the “Choose your device” screen, if your camera is not listed, tap “Other connection methods.”
On the “Choose a device connection method” screen:
- Select “Connect via Wi-Fi”, then tap “Continue”
On the “Select Wi-Fi for the device” screen:
- Enter your 2.4GHz Wi-Fi name and password
- Tap “Next Step”
A confirmation pop-up will appear
- Tap “Confirm” if the Wi-Fi info is correct
You’ll see a QR code on screen. Hold your phone 15–25 cm in front of the camera lens.
When scanned successfully, you’ll hear a “beep”. The app will display “Connecting...” as it finalizes the setup.

After the QR code is successfully scanned, it will automatically jump to “Set a name and location for the device”
- Enter a name and choose a location, then tap “Next Step”
You’ll see “Device added successfully”, then:
- If you need to add more cameras, tap “Add another device” to repeat the setup process.
- If you tap “Let’s start” to go through the installation guide. On the next screen, the app will check signal quality:
  - If signal is good, tap “Next Step”
  - Follow each step of the on-screen installation guidance
  - Tap “Finish” to complete setup
You’ll then return to the Home screen, and the device is ready to use.