Note: This article applies only if in-app card payment is available to you.
When you switch to a new plan, any unused time on your current subscription will be prorated and applied to your new plan’s term.
How switching works
- You’ll be charged for the new plan.
- Any unused days from your current plan roll over into your new plan’s term.
- Since your remaining days carry over, there’s no separate refund for your old plan.
Example scenario
Suppose you have 10 days left on your original subscription plan and upgrade to your new subscription plan today. You’ll be billed the new plan’s rate, and your unused time will be prorated and added to the new plan’s period.
Where to view your rollover days
Before confirming your switch, the payment screen shows:
- Your next billing date (including rolled-over days)
- The total extra days applied to your new plan
If you have any questions or need assistance, please visit User > Feedback in the app.