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Why is the connection unsuccessful after scanning?
What should I do if the camera reports an error after scanning the QR code?
Why are 5G Wi-Fi and enterprise-grade Wi-Fi not supported?
How to distinguish 2.4GHz Wi-Fi and 5GHz Wi-Fi?
Cannot find the QR code on the camera body?
Why can't I access the live stream?
Why is the camera offline?
Why does the image/picture look blurry?
How to adjust the resolution of the live screen?
How to adjust the video time?
How to enable motion detection?
How to set the motion detection duration?
Can the camera be installed behind a window/glass?
Why are some movements missed?
Why are notifications delayed?
Why can't I receive notifications?
Why are there so many false notifications?
Why are notifications delayed after purchasing a plan?
Why are there so many videos with no movements?
Why can't the camera be charged?
Why doesn't the battery last long?
How to connect the Solar Panel to your Pan & Tilt Camera?
Can the camera be used with a solar panel？
How to charge the camera?
How long does it take to fully charge the camera?
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How to add users or share your camera with another person?
Can two or multiple people be logged in?
How to remove users or stop sharing?
What are the permissions of shared users?
How to find the QR code for the admin?
Can I watch the camera on my computer or tablet?
Micro SD Card
How to record/save videos on a Micro SD card?
How to format a Micro SD card?
How to view videos on the Micro SD card?
How to cancel automatic renewal?
How to create an Activity Zone and how does it work?
What is a package detection feature?
What is a vehicle mark?
How to contact us?
Remember the password when logging in
How to reset the password?
Why is a log-in prompt message indicating no account has been registered, although the account has been registered?
Remember Wi-Fi name and password after successful connection
APP Features Experience
How to enable night vision?
How to adjust the sensitivity of night vision?
How to turn on the white light/spotlight?
Can the device volume be adjusted?
What should I do if the battery camera cannot be turned on?
What should I do if the camera malfunctions?
How to find the serial number of your camera?
Is the camera waterproof?
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