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  3. Device Setup Troubleshooting

Device Setup Troubleshooting

  • How to Improve Wi-Fi Connection
  • How to Reset, Reboot, and Power Cycle Your Camera Devices
  • About the QR Code on Your Device
  • Why is the connection unsuccessful after scanning?
  • Device reports "WiFi password error"
  • Device reports "Cloud service connection fail"
  • Device reports "WiFi SSID not found"
  • Device reports "Authentication error"
  • Device reports "Retrieve IP timed out"
  • What should I do if the device reports an error?
  • Why Most Cameras Only Support 2.4GHz Wi-Fi and Not 5GHz or Enterprise Wi-Fi
  • How to distinguish 2.4GHz Wi-Fi and 5GHz Wi-Fi?
  • How to Create Separate 2.4GHz and 5GHz WiFi SSIDs on Your Router
  • Cannot finish scanning?
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