Add & Share Device
- Device reports "Retrieve IP timed out"
- Device reports "Authentication error"
- Device reports "Cloud service connection fail"
- Device reports "WiFi password error"
- Device reports "WiFi SSID not found"
- Why is the connection unsuccessful after scanning?
Live View
- What can I do if the device is offline?
- Why can't I access the live stream?
- How to improve wifi connection?
- How to change the WiFi network for your device?
- How to use two way talk feature?
- How to view live stream?
Motion Detection (Notifications & Recordings)
- How to set sleep mode?
- What should I do if the device is not recording/detecting motions?
- Why are some movements missed?
- Why are there so many videos with no movements?
- How to delete cloud videos?
- How to set the motion detection duration?
Charge Camera/Battery
- Why can't the camera be charged?
- Why doesn't the battery last long?
- How to connect the Solar Panel to your Pan & Tilt Camera?
- Can the camera be used with a solar panel？
- How to charge the camera?
- How long does it take to fully charge the camera?
Awareness Service
Micro SD Card
Account
APP Features Experience
Others
Streaming Interconnection
- Why is it saying “No camera currently supports Google Assistant”？
- What is Streaming Interconnection?
- Why is it saying “No camera currently supports Alexa”？
- How to check if my device is connected successfully?
- Why does my camera keep showing "Interconnecting…please wait"?
- How to add Alexa Skills?